FAQ (Frequently Asked Question) Topics
Check here first for the fastest possible answer to your questions. If none of these topics meets your needs, click the link at the bottom of the list to request more specialized assistance.
Blackboard- Why do I receive a "Cannot connect to server", "Connection to proxy server could not be established" error, or similar error?
- I have the newest player but all I get is a black screen when I try to play the video.
- I have the newest RealPlayer but it just buffers continuously without ever starting the video.
- I have the most recent player but RealPlayer freezes when I try to play the video.
- Why does the presentation stop midway through?
FEATURED SUPPORT PATHWAYS
Payment Methods
We accept Credit Cards (MC & Visa) & e-check.
More information about e-checks
For More Information, Please Contact:
VTOnline
E-mail: vto@vt.edu
Local: 540-231-3054
Phone: 1-866-791-4898
Fax: 540-231-2079
Distance Learning and Summer Sessions
University Gateway Center, Suite 120
902 Prices Fork Rd.
Mail Code: (0392)
Blacksburg, VA 24061
www.dlss.vt.edu
